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AI Unlocks PM Potential
Every month I teach a Tech Term You Should Know (TTYSK) and a tech essay to level up your technical literacy and collaborate well with dev teams. Ask me anything and I'll cover it in an upcoming issue.
This issue's TTYSK is "Cache". Scroll to end to learn more đ
Ever since 2023, when ChatGPT became the buzzword on everyoneâs lips, AI has been everywhere. Unless youâve been living under a rock, chances are youâve noticed AI creeping into every corner of your work as a product manager. Itâs in conversations, workflows, toolsâitâs practically impossible to avoid.
But letâs be honest: the sheer volume of terms, tools, and opinions about AI can feel overwhelming. If youâre like me, youâve probably felt some resistance at some pointâwhether itâs skepticism about the hype or fear of being left behind. Maybe youâve even asked yourself:
âDo I need to learn to code now?â
âWhat if AI replaces my role entirely?â
If these questions sound familiar, take a deep breath. Youâre not alone, and hereâs the thing: AI isnât here to take your job. Itâs here to take the boring, repetitive parts of your job.
AI: Your New Executive Assistant
Imagine this: youâre a product manager with a jam-packed schedule. Youâre juggling stakeholder meetings, product roadmaps, and user feedback while trying to stay creative and strategic. Now add AI into the mixânot as a replacement, but as an executive assistant that never gets tired.
AI steps in to handle the tedious, time-consuming tasks that can bog you down:
Writing meeting notes and action items.
Analyzing survey data to find trends.
Organizing your backlog.
By letting AI take these tasks off your plate, you free up time to focus on what actually matters: making bold product decisions, deeply understanding your users, and driving outcomes that align with your companyâs goals.
The PM Role: Then and Now
Let me tell you about two PMs who were recently tasked with creating a new customer dashboard.
Meet Sarah. She takes the traditional route:
Sarah writes a lengthy PRD, painstakingly detailing her vision.
She waits weeks for the design team to produce mockups, and even longer for engineering to build a prototype.
When she finally gets a working version, itâs clear the solution doesnât address all the user needs. Deadlines slip, and frustration mounts.
Now letâs talk about Alex. Alex approaches the same task, but with AI as her sidekick:
To brainstorm and refine user stories, Alex uses ChatGPT to explore potential challenges and opportunities. This gives her clarity on user needs from the start.
For prototyping, she creates an interactive mockup using Claude AI in just a few hours, bypassing weeks of back-and-forth with design.
With Miroâs AI, Alex quickly maps user flows, ensuring her prototype aligns seamlessly with the broader user journey.
And for polished visuals, Alex uses AI-enhanced design tools to create stunning mockups that stakeholders can instantly understand.
By the time Alex presents her dashboard to stakeholders, itâs not an abstract idea on paperâitâs a tangible, interactive solution. The team is aligned, feedback is clear, and timelines are on track.
Why This Shift Matters:
Validate ideas faster. Instead of waiting weeks for a prototype, you can create one in hours, test it, and refine your approach.
Collaborate better. Speak the same language as engineers and designers to bridge gaps and reduce misalignment.
Make smarter decisions. AI-driven insights can help you analyze customer behavior or market trends in real time.
Deliver faster. Go from concept to execution in days, not months.
Ready to Dive In? Start Small
If diving into AI feels overwhelming, donât worry. You donât need to overhaul your workflow overnight. Hereâs how to ease into it:
1ď¸âŁ Pick one task to improve. Look for something repetitive in your workflow. Maybe itâs summarizing meeting notes, organizing backlogs, or analyzing survey responses.
2ď¸âŁ Try one tool. Choose something simple and user-friendly. For instance, use an AI assistant like Otter.ai to generate interview summaries or draft product updates. You donât need to master the toolâjust see how it lightens your load.
3ď¸âŁ Learn together. Ask colleagues how theyâre using AI, or join workshops and communities to explore its potential alongside others. The best insights often come from shared experiences.
Every small experiment moves you closer to becoming an AI-empowered PM.
A New Era for Product Management
AI isnât replacing product managers. Itâs reshaping the role into something more dynamic, creative, and impactful.
As an AI-enabled PM, youâre not just coordinating tasksâyouâre driving innovation. Youâre moving faster, validating ideas sooner, and delivering products that make a real difference.
The best part? You donât need to be an engineer or an AI expert to start. All it takes is curiosity and a willingness to experiment.
đ đŹ Reply to this email for more content on how to be a technical leader as a product manager.
đĄ Tech Term You Should Know (TTYSK)
Cache
A cache is a temporary storage space that stores frequently accessed data so it can be retrieved faster. Instead of asking the server for information, a cache stores the data closer to the userâlike in their browser or deviceâso it loads quickly when needed. Itâs âtemporaryâ because cached data eventually expires to make sure users get the most up-to-date information.
Letâs look at a practical example of client-side caching, one of the most user-focused types of caching:
Without Cache: Every time a user visits your productâs webpage, their browser sends a request to the server to fetch the data. This can take time (~500ms) because the request travels back and forth between the userâs device and the server.
With Cache: The browser checks its local cache first to see if the data is already stored. If it is, the page loads instantly (~50ms) without contacting the server. This makes the experience seamless, faster, and more responsive.
PM Key Takeaways
Why it matters: Caching directly improves your productâs performance and user satisfaction. Faster page loads mean happier users who stick around longer. It also reduces server load, saving on costs and helping your product scale as more users come in.
What is expected of you: Make sure to communicate any laws or requirements around how long sensitive customer data can be stored. This helps your team set appropriate caching limits and expirations to comply with regulations.
Risks and challenges: Cached data can become outdated, leading to poor user experiences, and over-caching can strain devices or make data management unnecessarily complex.